PRIVACY POLICY

Last Updated: February 2025

Magency Social Media Agency (“Magency,” “we,” “us,” or “our”) values your trust and is committed to safeguarding your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website and use our related products or services (collectively, the “Services”).

By using our Services, you agree to the collection, use, and disclosure of information in accordance with this Privacy Policy. If you do not agree with any term herein, please discontinue your use of our Services immediately.

 

1. Scope of the Policy

This Privacy Policy applies to all personal information collected through the use of our Services, including information collected via our website at www.magencymarket.com (the “Site”) and any other websites, subdomains, and services controlled by Magency Social Media Agency that reference this Privacy Policy. This Policy does not apply to any third-party services, applications, or websites linked or integrated with our Site. We encourage you to review the privacy practices of such third parties to understand how they collect and use your information.

 

2. Information We Collect

We collect various types of information to provide and improve our Services. The information we collect may include:

2.1 Personal Data

• Contact Information: Your name, email address, phone number, postal address, or other details that you provide when you communicate with us or register for our Services.
• Account Credentials: Usernames or login details if you create an account or purchase Services through our Site.
• Payment Information: We may collect billing and payment details (e.g., credit card information) when you make purchases. However, we typically rely on third-party payment processors and do not store full credit card details on our own servers.

2.2 Usage Data

• Log Information: We automatically collect certain information when you visit our Site, such as your IP address, browser type, device information, referral URLs, pages viewed, and the dates/times of your visits.
• Analytics Data: We use analytics tools (e.g., Google Analytics) to gather data about how visitors interact with our Site, such as pages viewed, time spent on pages, clicks, and navigation paths. This information helps us optimize the user experience.

2.3 Cookies and Similar Technologies

• Cookies: We use cookies, web beacons, and other tracking technologies to enhance user experiences, remember user preferences, and measure the effectiveness of our marketing campaigns. You can set your browser to refuse cookies, but some parts of our Site may not function properly if you do so.

2.4 Information from Third Parties

• Social Media Platforms: If you interact with us through Social Media (e.g., signing in via social platforms or using social media widgets on our Site), we may receive certain profile information from those third parties, subject to your privacy settings.
• Service Providers and Partners: We may collect information about you from our business partners, payment processors, or marketing affiliates, as required to deliver and improve our Services.

 

3. How We Use Your Information

We use the collected information for various legitimate business purposes, including:

1. Provision of Services: To process transactions, facilitate customer support, maintain user accounts, and communicate necessary updates regarding our Services.
2. Site Administration and Improvement: To analyze usage trends, improve our Site’s design and functionality, and customize user experiences.
3. Marketing and Communications: To send you promotional emails, newsletters, or special offers that may interest you. You can opt out of marketing communications at any time by following the unsubscribe instructions provided in the communication or contacting us directly.
4. Customer Support: To address inquiries, handle complaints, or provide technical support.
5. Legal and Security Purposes: To enforce our Terms of Service, prevent fraud, protect our users and business against illegal or harmful activities, and comply with legal obligations.

 

4. Legal Bases for Processing (Where Applicable)

Depending on your location, our processing of your personal information may be governed by certain legal bases under applicable data protection laws (e.g., GDPR). These bases may include:

• Consent: When you have given your explicit consent for us to process your personal data.
• Contractual Necessity: When processing is necessary to fulfill a contract with you or to take steps at your request prior to entering into a contract.
• Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving the Site’s functionality or preventing fraud, provided such interests are not overridden by your privacy rights.
• Legal Obligation: When we must comply with a legal or regulatory requirement.

 

5. How We Share Your Information

We may share your personal information with third parties for the following reasons:

1. Service Providers: We employ third-party companies and individuals to facilitate our Services (e.g., hosting providers, payment processors, analytics providers). These third parties have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
2. Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction, subject to confidentiality and in accordance with applicable laws.
3. Legal Compliance: We may disclose your information to government authorities or other third parties if required by law or if we believe disclosure is necessary to protect our rights, comply with legal obligations, or safeguard the rights, property, or safety of our users and others.
4. With Your Consent: We will share your information with other third parties if you give us your explicit consent to do so.

 

6. International Data Transfers

We may transfer your personal information to, and store it at, destinations outside your country of residence, including countries that may have different data protection laws. In such cases, we ensure appropriate safeguards (such as standard contractual clauses) are in place to protect your information, in accordance with applicable data protection laws.

 

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements. We will delete or de-identify personal data that is no longer required.

 

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectify: Ask us to correct or update inaccurate or incomplete information.
• Erase: Request erasure of your data, subject to certain limitations.
• Restrict Processing: Ask us to limit how we process your personal data in certain circumstances.
• Object: Object to our processing of your personal data when it is based on legitimate interests, or for direct marketing purposes.
• Withdraw Consent: Where processing is based on consent, you can withdraw that consent at any time without affecting the lawfulness of processing before the withdrawal.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable data protection laws.

 

9. Data Security

We take reasonable steps to secure your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. However, the transmission of information via the internet is not completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

 

10. Children’s Privacy

Our Services are not directed at individuals under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental or guardian consent, please contact us so we can take appropriate steps to remove such data.

 

11. Third-Party Websites and Services

Our Site may include links to third-party websites or services that are not operated or controlled by Magency. This Privacy Policy does not apply to those third parties. We recommend reviewing the privacy policies and practices of any third-party websites or services you visit.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make significant changes, we will notify you by posting the updated Privacy Policy on our Site and revising the “Last Updated” date. Your continued use of our Services after the posting of changes constitutes your acceptance of such changes.

 

13. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our data protection practices, please contact us at:

Magency Social Media Agency

WhatsApp: +44 7857 388 088

Email: magencysocials@gmail.com

Website: www.magencymarket.com

We value your privacy and appreciate the opportunity to serve you. Thank you for trusting Magency with your personal information.